Specialist Technical Support Engineering IT

(M/F/D)*

Specialist Technical Support Engineering IT will be the responsible for providing support to our customers. You will proactively reduce incidents and improve customer satisfaction with TGW. You will also be responsible in designing and development TGW IT product extensions and customizations, as well as customer specific warehouse management & material flow software modules.

WHAT YOU'LL BE HANDLING

  • Take the responsibility for customer issues and manage them through to resolution. Investigate, diagnose, locate, and find solutions to resolve the issues
  • Availability to be on call during nights, weekends, and holidays (with economic compensation) in rotation shifts
  • Design and development of TGW IT product extensions and customizations, as well as customer specific warehouse management & material flow software modules for Changes Request and Bug fixes:Programming/coding and maintenance of functional code-Programming/coding and maintenance of test code/ System test and integration test/-Training of system users/ Generation of system documentation
  • Willing to travel to customers as required

What you'll need

  • Strong IT background: 3 years bachelor’s degree in IT science or equivalent
  • Solid knowledge and demonstrable experience in SQL and C#
  • Relational database: ORACLE
  • Task management tools: Jira and devOps (TFS) from Microsoft
  • Programming Tools: SQL Developer, Visual Studio, Eclipse, Git…
  • Methodology: Agile (SCRUM)
  • Relational databases: ORACLE
  • SOLID, OOP
  • .NET Framework
  • Languages: Spanish (high), English (medium)

WHAT YOU'LL RECEIVE

  • A job in a successful international company with a strong focus on culture and values.
  • A cooperative work environment in a proactive team for highly innovative products.
  • The opportunity to work in an environment with an up to date Tech Stack.
  • Flat hierarchies, short decision making processes and a lot of room for creativity.
  • Flexible working hours and Private insurance.
Mariló Donoso Buitrago Kontakt
Marilo Donoso
In this position, you can expect the following benefits, among others.

WE ARE LOOKING FORWARD TO YOUR APPLICATION

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.